HELLO.
I AM FRANCESCA

a UX and service designer, System changer & pragmatic idealist

See my work

I believe that...

PEOPLE ARE AWESOME

People are diverse and resourceful and everyone is an asset.
I believe in analogue and digital technologies that help realise people's potential and elevate human agency and connection.
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I believe that...

tHIS LIFE IS A PROCESS OF LEARNING

Learning is embracing experience with curiosity to consciously make sense of it. I believe in learning that enables people to see things as they are and imagine them as other than what they are.
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I believe that...

EVERYTHING IS CONNECTED

We are all weaved into multiple dynamic ecosystems.
I believe in leveraging connections, harnessing resource and tapping into  collective consciousness to engineer impactful and sustainable solutions.
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I believe that...

a tHING OF BEAUTY IS A JOY FOREVER

Beauty is everywhere, even where you don’t expect it.
I believe in capturing and elevating the simple beauty of ephemeral things to punctuate everyday life with pleasure and gratitude.
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this is what i do

Service design

From framing a challenge, to conducting user research,  synthesising insights, ideating, prototyping and iterating, I keep my eye firmly on the 'what for' and I am not afraid to explore the wildest 'what ifs'.

Innovation  strategy

Whether in an incubator setting or in a local ecosystem, I know what it takes to identify solutions and take them to scale. 

UX Design

I specialise in UX research,  generating clear insights to support elegant and seamless digital solutions.

Learning experiences

To design pleasurable and impactful learning experiences I use empathy, content mastery, clear communication and creativity.

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... and this is who I am

I am a design practitioner who delights in deploying empathy, strategy and creativity to simplify problems and help people achieve their goals.

For the past 10 years I have worked as a Human Centred Design practitioner, designing public services with users, professionals and institutions to deliver better outcomes and great experiences. Having recently added UX and UI to my skillset, I am proud to mindfully design interactions across analogue and digital.

I am an experienced, reliable and versatile professional, who thrives working with all kinds of people to generate ideas and bring them to life. Over the course of my career I have:

      led teams creating new health service solutions powered by people’s knowledge and defined by their aspirations

       been an architect of system change, supporting the co-creation of a vision for better mental health in a community, learning about adopting new approaches to service delivery, creating the conditions to scale innovations that work

       designed and run programmes to find and grow new ideas for multiplying giving and sharing, or growing resilience in communities

       coached innovators in startups and public bodies, acting as a sounding board for their strategies and helping them apply a user-centric approach

       created impactful learning experiences to help professionals in the public and private sectors find new ways of approaching problems and developing solutions

      designed the user interface for a time travelling website - from ux research to prototype and testing

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I believe that people are awesome and I want to build products, services and communities that help realise human potential and respect our Planet and the generations to come. 

You too? then let's make something together!

Get in touch!

I'm pretty darn good at...

Photographer

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I'M READY TO WORK AS A

Graphic designer

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I'M READY TO WORK AS A

Webdesigner

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dream projects and things on the side

A local currency to value work that does not pay

What if money was  only one of several means to get what we need and want for a good life?

Intrigued?

Logo design

Webdesign

Graphic design

Treasures from Trash

My adventures creating jewels from rubbish

Wedding

Portrait

Nature

Curious?