I am an experienced analog and digital design practitioner who delights in deploying empathy, strategy and creativity to simplify problems and help people achieve their goals.
For the past 10+ years I have worked as a Human Centred Design practitioner, designing public services with users and professionals to deliver better outcomes and great experiences. More recently, I trained in UX and product design and I am proud to mindfully design interactions across analog and digital.
My core strengths lie at the crossroads of product strategy, user research and implementation. I am an experienced, reliable and versatile professional, who thrives working with all kinds of people to generate ideas and bring them to life. Over the course of my career I have:
- developed new features for digital products to achieve product goals and improve usability
- led teams creating new health service solutions powered by people’s knowledge and defined by their aspirations
- been an architect of system change, supporting the co-creation of a vision for better mental health in a community, learning about adopting new approaches to service delivery, creating the conditions to scale innovations that work
- designed and run programmes to find and grow new ideas for multiplying giving and sharing, or growing resilience in communities
- coached innovators in startups and public bodies, acting as a sounding board for their strategies and helping them apply a user-centric approach
- created impactful learning experiences to help professionals in the public and private sectors find new ways of approaching problems and developing solutions
Download my CV I believe that people are awesome and I want to build products, services and communities that help realise human potential and respect our Planet and the generations to come.
